Information (INFO)

A no-answer question type used to display instructions, section breaks, disclaimers, or thank-you messages.

INFO is a special question type that shows information only — it doesn't collect an answer. Use it for survey intros, section breaks, disclaimers, and thank-you screens.

When to use it

  • A survey-wide introduction (purpose, expected duration, incentives)
  • Section dividers with instructions ("The next section asks about your recent usage")
  • Disclaimers or terms of service
  • Thank-you messages and next-step directions

Display format

  • A rich text block
  • Supports headings, paragraphs, lists, and links
  • Images can be attached (optional)

Configuration

  • Title
  • Body — multiple paragraphs, lists, links
  • Image attachment (optional)

Example

【About this section】

The next questions are for respondents who have used our service in the past 3 months. If that doesn't describe you, select "I haven't used it" and we'll take you to the next section.

Information (INFO) question preview — a text block with heading and body for section instructions

Notes

  • INFO questions have no answer and are excluded from tabulation
  • Skip logic and display conditions can still be applied, the same as any other question